Baldino’s Lock & Key, Reston

Make sure you get a quote before they come to your house. It cost almost $300 to get the locks on two doors rekeyed and to get 5 copies of the key. This wasn't an emergency and I didn't replace the locks, just had them rekeyed. I didn't realize it would be so expensive until they arrived and started doing the work. If I had canceled their service at that point, they would have charged me $110 just to come out. They charge $7 per key, so I suggest getting one copy and taking it to Home Depot or someplace that only charges $2 to $3 for key copies. The actual service, however, was done well and they showed up on time.

Dustin, Chris, and Snake have been helping me with a complicated issue for over a month (to no fault of their own on the timing). Throughout this entire time, they've remained incredibly kind, knowledgeable and willing to assist until the issue was resolved. After finally reaching a solution today, I am very happy with the outcome and even more grateful for their help. If you're looking for top of the line customer service from a family-owned company, don't look anywhere else.

I lost my ignition key for my Honda car. Called a few car dealers for a replacement key. They had them but their price was outrageous. Called Baldino’s of Reston and they fixed me up with a replacement key at a reasonable price. They were friendly and courteous and quick. I will never go back to a car dealership again for a replacement key. Thanks Baldino’s.

I'm a Realtor and don't have time to waste running back and forth to make sure key copies work at homes for my clients or potential home buyers. Baldino's consistently makes keys that work. If this is the standard they set, I'm sure all their other products are of high value as well.