Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website or request our locksmith services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
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Call us or request service
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Fill out a contact form
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Request a quote
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Communicate with us by phone, email, or text
This information may include:
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Full name
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Phone number
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Email address
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Service address or location
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Vehicle information (if applicable)
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Any additional details you provide regarding your service request
We may also collect limited non-personal information such as:
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IP address
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Browser type
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Device type
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Pages visited on our website
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
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Dispatching technicians to your location
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Contacting you regarding your service request
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Providing quotes and invoices
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Improving our services and customer experience
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Responding to questions or support requests
We do not use your information for unrelated purposes without your consent.
3. Information Sharing
We respect your privacy.
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We do not sell, rent, or trade your personal information.
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We do not share your information with unauthorized third parties.
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Information may only be shared when required by law or to protect our legal rights.
Any service providers who assist us (such as payment processors or hosting providers) are required to maintain the confidentiality and security of your data.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from:
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Unauthorized access
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Misuse
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Disclosure
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Alteration
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Destruction
While no online transmission can be guaranteed 100% secure, we implement industry-standard safeguards to protect your data.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve website performance
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Analyze traffic
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Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Data Retention
We retain personal information only as long as necessary to:
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Fulfill service requests
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Maintain business records
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Comply with legal obligations
When information is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal information
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Withdraw consent for data processing
To exercise these rights, please contact us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Phone: (877) 596-2224
Email: [email protected]
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